Ticket Information
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Ticket Information

Buyer Beware

With the rise in the number of “secondary ticket agencies / scalpers”, we have experienced an increase in the number of invalid tickets being presented at our entrance gates.

The ONLY authorized ticket sales agents for UPMC Events Center are:

* Charge-by-phone purchases were discontinued as of Tuesday, April 2, 2019. If you have any questions or need help when purchasing tickets online – please call Ticketmaster’s Fan Support Line: 800-877-7575.

Ticketmaster Fan Support can also be reached via email here.

Or you can live chat, which is available 24 hours a day. Sign into your Ticketmaster account. If you have an order under ‘order details’, simply click on the “Live Chat” button on the bottom right of your screen.

UPMC Events Center is not able to honor, replace or refund any invalid tickets.

Customers with invalid tickets are welcome to purchase valid tickets at UPMC Events Center Box Office – seating location and price based upon availability.

Purchase Tickets at the Following:


* Charge-by-phone purchases were discontinued as of Tuesday, April 2, 2019.

Box Office at UPMC Events Center is OPEN

Located inside the People's Gate. Hours are 10:00AM to 4:00PM, Monday through Friday. Evening, weekend and holiday hours vary according to event schedules. The box office accepts cash, Visa, MasterCard, American Express and Discover cards.
Save online fees by purchasing at the box office.

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